Business GrowthGrowth TacticsSales and Marketing What Is Upselling in Personal Training? And How to Do It Right

Upselling is one of the most effective business strategies you can use, yet it’s rarely covered, especially in personal training. 

Certifications teach you how to coach, but growing a business by deepening client relationships is a skill you can (and should) learn through a business course or self-education.

At its core, upselling isn’t about squeezing more money out of clients. It’s about advancing your service, offering more of what helps them succeed, strengthening your connection, and creating more value for both sides. Done right, it leads to longer client contracts, stronger loyalty, more advocacy, and yes, higher revenue.

Let’s examine what upselling means for personal trainers, why it’s so effective, and how to implement it in a way that feels authentic and aligned with exceptional service.

What Is Upselling in Personal Training?

Upselling means offering additional or upgraded services to clients who already train with you, services that help them reach their goals faster, stay more consistent, or simply enjoy the experience more.

Here are some examples: 

  • Upgrading from 1 session per week to 2
  • Adding nutrition coaching or a personalized meal plan
  • Offering a monthly habit coaching package to build consistency
  • Selling branded gear, recovery sessions, or mobility programming

Why Upselling Works

It costs 5–7 times more to acquire a new client than to retain and grow an existing one. That’s what makes upselling such a smart strategy: you’re building on relationships you’ve already earned.

Clients who invest in additional services also tend to stay longer, feel more engaged, and refer others, multiplying the impact of your efforts. Many don’t even realize what else you can offer until you present it, which gives you a chance to personalize their experience and help them achieve even better results.

Upselling works particularly well in personal training because your clients are already emotionally invested, both financially and psychologically, in their goals. And as mentioned, you’re trying to deepen the relationship and what you can do together, rather than see it as just add-ons to their contract. 

In fitness specifically, upselling taps into what behavioral economists call the endowed progress effect.” Once clients see progress, they’re more motivated to continue and are more likely to accept options that help them maintain or accelerate that momentum. 

How to Upsell Authentically as a Personal Trainer

Upselling starts before you ever make the offer; it starts with you.

That means educating yourself on several fronts: becoming exceptional at what you do, standing out in your market, and offering something that only a small percentage of trainers in your area or niche can deliver. 

Find that one thing that sets you apart, whether it’s a specialty skill, a unique program, or a level of service others can’t match, and build your upsell around it.

You also need to make the upgrade irresistible. For example, if a client trains once a week, design your second session in a way that makes it hard for them to say no. This might target a weak point they’ve been struggling with, or include added value that speaks directly to them, making it something they can’t replicate on their own.

And don’t overlook the softer skills. Upselling is also about effective communication: understanding people, listening attentively, handling objections gracefully, and explaining the value in a way that resonates with them. 

Clients need to feel what they’re paying extra for,  and sometimes it’s less about a “world-class transformation” and more about your positioning and messaging of the offer, the perks you add, and the experience you deliver.

Finally, know your math. You should be able to explain exactly what they’re getting and why it’s priced that way. When clients understand the outcome and the value, they’re much more likely to say yes.

Upselling done right is a reflection of your expertise, your communication skills, and your ability to create something clients genuinely want, not just something you want to sell.

Here are a few principles to keep it authentic and client-focused:

  • Listen first: Pay attention to what your client actually needs. What goals are they struggling with? Where are they getting stuck?
  • Time it right: Suggest an upgrade after a milestone, when they set a new goal, or at a natural renewal point, when they’re already thinking about their progress.
  • Be specific: Don’t just say “you could add nutrition coaching.” Instead, explain how it helps: “This nutrition add-on can help you finally break through that fat loss plateau.”
  • Use stories: Share quick testimonials or examples of other clients who saw great results from the upgrade.
  • Be transparent: Communicate pricing and benefits to avoid confusion and pressure.

3 Personal-Training Upsells That Add Real Value (and Stay Inside Your Scope)

Let’s get into the nitty gritty! Below are three upsells that work, with the concrete steps, credentials, and positioning details trainers often overlook.

#1: Nutrition Coaching

Most countries allow trainers to discuss general nutrition guidelines without a dietetics licence, but prescribing therapeutic diets is reserved for registered dietitians.

How to upsell nutrition coaching as a personal trainer, responsibly:

  1. Get a recognized fitness-nutrition credential (Precision Nutrition, ISSN Sports Nutrition Specialist). It signals competence and keeps you inside legal lines.
  2. Frame it as habit coaching, not medical nutrition therapy. Focus on macros, portion visuals, grocery lists, and habit stacking (e.g., protein at every meal).
  3. Use ABC Trainerize’s in-app meal-tracking or MyFitnessPal integration to review logs and give weekly feedback (2–3 bullet notes, max).
  4. Partner with an RD for advanced cases (food allergies, IBS). Offer a “co-managed plan” at a premium rate and split revenue; your client gets continuity, you stay compliant.

📝 Read More: The Simplest Way to Upsell Nutrition Coaching to Personal Training Clients

#2: Group or Community Add-Ons

Clients tend to stay longer when they feel part of a community. Build that into your offer:

  • Private chat group (WhatsApp, Slack, or ABC Trainerize Groups) for daily wins, form checks, and mini-challenges.
  • Monthly “members-only” workshop (30-minute Zoom on recovery hacks, Q&A with a physio, etc.).
  • Quarterly themed challenge (e.g., “100-km Cardio Month”) with a modest buy-in that funds the prize pool.

Bundle it as a Community Upgrade rather than nickel-and-diming individual features. Stress the payoff: accountability, fun, and extra coaching touchpoints.

Read More: How to Monetize Your Business and Fitness Knowledge Online

#3: Recovery or Mobility Programming

Selling recovery is easier when you link it to performance and pain-free training.

  • Credential bump: consider FRC® (Functional Range Conditioning) or NASM-CES. A weekend certification instantly separates you from trainers who only stretch clients ad hoc.
  • Deliverables: 10-minute post-session mobility flows, an app-based foam-rolling library, guided breathwork tracks. Record once in ABC Trainerize, and attach to every client plan.

Tools to Make Upselling Easy

ABC Trainerize has built-in automation tools that remove the manual follow-up and ensure every upgrade offer hits at the right moment:

Create tiered programs in a few clicks

With ABC Trainerize’s multiple programming feature, you can assign a client more than one program at a time, stacking their regular plan with add-ons that meet specific goals or seasons.

For example, a client could follow their usual 3-day strength plan while also participating in a 6-week core challenge, an evening mobility routine, or an at-home no-equipment series on travel days.

You can also sell seasonal bootcamps (like a January fat-loss program or a summer glutes camp), recovery-focused flows, or specialty skills programs (like kettlebell fundamentals or pull-up mastery) alongside their main training.

Stacking these “extras” lets you monetize your expertise in creative ways without disrupting their base plan, and everything stays tracked in one place.

Because clients can see, purchase, and follow these additional programs directly in the app, you also avoid awkward payment conversations, keep it seamless, and show them a clear next step whenever they’re ready to level up.

📝 Read More: When to use a Master Program, Client’s Program, and Multiple Programs 

Plug-and-play nutrition/habit coaching add-ons

For most clients, the biggest gap in their progress isn’t their 1-hour training; it’s what they do the other 23 hours of the day. That’s why nutrition and habit coaching are some of the most impactful (and natural) upsells you can offer. With ABC Trainerize habit coaching and nutrition tracking, you can bridge that gap and deliver real, measurable results while also increasing your revenue.

Position these upgrades as the solution to their most common roadblocks: plateauing, inconsistent eating, and poor recovery. You can also sell seasonal challenges, like a 30-day sugar reset or a morning routine streak, as premium add-ons that complement their core plan.

ABC Trainerize handles the automation, sending reminders, tracking streaks, and logging meals, so you can deliver high-value coaching without adding hours to your week.

Milestone-triggered upgrade messages

The best time to upsell is when your client is already feeling successful. That’s why ABC Trainerize lets you automate upgrade offers to send at key milestones, so you can catch clients when they’re most motivated.

With the automated messages feature, you can set in-app messages or emails to trigger when a client completes 10 sessions, reaches 30 days, or logs their first 5 pounds lost. The message can even pull their name and milestone data, making it feel personal without extra work.

For example:

“[Client Name], you’ve just finished 10 sessions, amazing progress. Ready to take it up a notch? Let’s add the mobility program to keep you moving strong. Here’s your link to upgrade: [link].”

Well-timed, personalized messages turn client progress into momentum and create the perfect opening for an upsell.

📝 Read More: How to Use and Set Up Program Auto-Messages 

Final Tips: Doing It Right

Upsells land when they stay within your scope, solve a real friction point, and are clearly packaged. 

Combine solid micro-credentials, smart tech (ABC Trainerize tiers, habit and group features), and outcome-focused messaging, and every add-on feels like an obvious next step rather than a sales push.

Follow these rules:

  • Lead with the goal: Frame every upgrade as the fastest path to the client’s next milestone.
  • Invite, don’t push: A simple “Ready for more support on nutrition?” converts better than a hard sell.
  • Show the math: Explain exactly what the extra session, module, or group access delivers.
  • Track results: Tag each upsell in ABC Trainerize Pay or your CRM and review which offers close and which don’t.

Ready to Upsell Without the Pressure?

Want to build smarter, higher-value client programs and automate the upgrade flow?

Try ABC Trainerize free for 30 days and see how effortless, scope-safe upselling can be!

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